How can we help? ๐Ÿ‘‹

All CategoriesDriveCloud Storage FAQ

Cloud Storage FAQ

Everything you need to know about Cockatoo Drive and cloud storage.

Last updated on June 15, 2023

How is my data secured in the cloud?

Your files are encrypted both in transit and at rest using industry-standard encryption protocols, ensuring your data is protected. We use:

  • AES-256 encryption for files at rest
  • TLS 1.3 encryption for data in transit
  • Zero-knowledge architecture - Only you can access your files
  • SOC 2 Type II compliance for security standards

Can I organize and share my stored files?

Yes, you can organize files into folders, share them securely with team members, and set custom access permissions on our platform. Features include:

  • Folder organization - Create unlimited folders and subfolders
  • Secure sharing - Share files with expiration dates and password protection
  • Access permissions - Set view-only or edit permissions
  • Team collaboration - Work together on shared files

How do I access my files?

You can access your files from any device through our secure web interface, ensuring availability wherever you are. Access options include:

  • Web browser - Full-featured web interface
  • Mobile devices - Responsive design for phones and tablets
  • Multiple browsers - Works with Chrome, Safari, Firefox, and Edge
  • Cross-platform - Compatible with Windows, Mac, iOS, and Android

What storage capacity is available with each plan?

Storage capacity varies depending on your subscription level:

Free Plan

  • 2 GB of encrypted cloud storage
  • Perfect for trying out our services

Pro Plan

  • 2 TB per person (2,000 GB)
  • Ideal for individual professionals

Business Plan

  • 2 TB per person
  • Minimum 3 people
  • Advanced team features

All plans include unlimited file transfers and secure sharing capabilities.

๐Ÿ‘‹ We hope you have found this useful. If you have any questions, please reach out to us at support@cockatoo.com and our team will be happy to help.

Was this article helpful?