Billing

Billing, Renewals, Cancellation & Refunds

Self-Serve Control, Human Support When You Need It

Cancel in one click from your Settings page. Upgrade, downgrade, or pause anytime. No phone calls, no approval workflows.

Managing Your Plan from Start to Finish

Self-Serve From the First Minute

Upload a file, get a transcript in seconds, export where you need it. Cancel in one click from the Settings page on web, or through the App Store on iOS.

No approval workflows, no account managers, no waiting.

Open billing settings

Independently Owned, In-House Engine

Cockatoo runs its own transcription engine, not a resold third-party API.

Discounts Are Available, and Short-Term Use Is One Monthly Subscription

Support offers a 30% discount code to students, academics, and non-profits who ask.

If you only need transcription for a short project, the recommendation is a single monthly subscription. Cancel anytime from Settings.

Contact Support

Free vs Pro: What Changes When You Upgrade

Single Users Have Transcribed Over a Million Hours on One Pro Plan

Individual Pro subscribers have transcribed more than a million hours on a single plan, with no caps and no overage fees.

Accuracy You Can Audit

Published per-language accuracy tests covering 30 languages, using the standard public benchmark researchers use plus real-world audio.

View Benchmarks

No Monthly Hour Cap on Default Modes

Your subscription works like ChatGPT, Claude, or Gemini paid plans: the default transcription modes are practically unlimited, and the highest-accuracy modes come with a weekly usage budget shown in your Settings page.

When you hit the weekly budget, the unlimited modes stay available. You never lose access to transcription.

Pro

$29.99 / month

Pro plan billed monthly
See Full Pricing

Real Situations, Clear Answers

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