Last updated on April 30, 2025
Last updated on April 30, 2025
By using our website and services (collectively, "Services") at https://www.cockatoo.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Cockatoo Inc.
We, Cockatoo Inc., reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication, unless otherwise specified. We will provide at least 30 days' advance notice of changes that materially adversely impact you via email or in-product notification.
These Terms of Service were last updated on 30 April 2025.
Cockatoo Inc. is a technology company focused on providing advanced processing and analysis services. Our mission is to enhance productivity and communication through innovative solutions. For more information, please visit https://www.cockatoo.com.
Minimum Age: You must be at least 13 years old or the minimum age required in your country to consent to use the Services. If you are under 18, you must have your parent or legal guardian's permission to use the Services.
Registration: You must provide accurate and complete information to register for an account to use our Services. You may not share your account credentials or make your account available to anyone else and are responsible for all activities that occur under your account. If you create an account or use the Services on behalf of another person or entity, you must have the authority to accept these Terms on their behalf.
What You Can Do: Subject to your compliance with these Terms, you may access and use our Services. In using our Services, you must comply with all applicable laws and any other documentation, guidelines, or policies we make available to you.
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
In using our Services, you may not:
The intellectual property in the materials contained in this website are owned by or licensed to Cockatoo Inc. and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Cockatoo Inc. at any time. We and our affiliates own all rights, title, and interest in and to the Services.
When you upload data to our service for processing, you retain all ownership rights to your data. We do not claim ownership of any data you upload to our platform.
By using our service and uploading data, you grant us a limited license to store, process, and analyze your data solely for the purpose of providing our services to you. This includes performing necessary computational operations, generating results, and storing data as required for the functionality of our service.
We will handle your uploaded data in accordance with our Privacy Policy and will only use it to:
You can request the deletion of your uploaded data at any time by removing it from your account or closing your account. We will delete your data in accordance with our data retention policies and applicable laws.
Our services utilize various technologies, including automated processing systems, to provide our features. By using our service, you acknowledge and agree that your content may be processed by these automated systems to deliver the requested services.
When you use our Services, you may provide input ("Input") and receive output based on that input ("Output"). As between you and Cockatoo Inc., and to the extent permitted by applicable law:
Due to the nature of our Services, output may not be unique and other users may receive similar output. Our assignment of rights to you does not extend to other users' output or any third-party content.
If you purchase an unlimited plan, we will make reasonable efforts to provide you with unlimited access to our Services. However, to maintain service quality and ensure fair usage for all customers, we reserve the right to implement rate limiting under certain circumstances, including but not limited to:
Rate limiting may include temporary slowdowns in processing speed, limits on concurrent operations, or other reasonable restrictions. We will make best efforts to notify you if your usage approaches or exceeds our rate limiting thresholds.
For customers requiring consistently high volume usage, we recommend contacting our support team to discuss enterprise solutions tailored to your needs.
Our automated processing systems are constantly evolving and improving. While we strive for accuracy, the output from our Services may not always be completely accurate. You should not rely on output from our Services as a sole source of truth or factual information, or as a substitute for professional advice.
You must evaluate all output for accuracy and appropriateness for your use case, including using human review where appropriate, before using or sharing output from the Services. You must not use any output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.
Billing: If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You're responsible for all applicable taxes, and we'll charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.
Cancellation: You can cancel your paid subscription at any time. Payments are non-refundable, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.
Changes: We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days' notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.
Our Services may include third party software, products, or services ("Third Party Services") and some parts of our Services may include output from those services ("Third Party Output"). Third Party Services and Third Party Output are subject to their own terms, and we are not responsible for them.
We appreciate your feedback, and you agree that we may use it without restriction or compensation to you.
Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Cockatoo Inc. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.
In no event shall Cockatoo Inc. or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Cockatoo Inc. or an authorized representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Our aggregate liability under these Terms will not exceed the greater of the amount you paid for the Service that gave rise to the claim during the 12 months before the liability arose or one hundred dollars ($100). The limitations in this section apply only to the maximum extent permitted by applicable law.
The materials appearing on our website are not comprehensive and are for general information purposes only. Cockatoo Inc. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.
Cockatoo Inc. has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval, or control by Cockatoo Inc. of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
Termination: You are free to stop using our Services at any time. We reserve the right to suspend or terminate your access to our Services or delete your account if we determine:
We also may terminate your account if it has been inactive for over a year and you do not have a paid account. If we do, we will provide you with advance notice.
Appeals: If you believe we have suspended or terminated your account in error, you can file an appeal with us by contacting our support team.
We may decide to discontinue our Services, but if we do, we will give you advance notice and a refund for any prepaid, unused Services.
If you are a business or organization, to the extent permitted by law, you will indemnify and hold harmless us, our affiliates, and our personnel, from and against any costs, losses, liabilities, and expenses (including attorneys' fees) from third party claims arising out of or relating to your use of the Services and Content or any violation of these Terms.
Mandatory Arbitration: You and Cockatoo Inc. agree to resolve any claims arising out of or relating to these Terms or our Services through final and binding arbitration. You may opt out of arbitration within 30 days of account creation or of any updates to these arbitration terms.
Informal Dispute Resolution: Before either of us files a claim against the other, we both agree to try to resolve the dispute informally for at least 60 days.
Governing Law: These Terms of Service are governed by and construed in accordance with the laws of Delaware. Except as provided in the dispute resolution section, all claims arising out of or relating to these Terms will be brought exclusively in the federal or state courts of Delaware.
We respect the intellectual property rights of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond to notices of alleged copyright infringement that comply with applicable law.
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through our Services, please send a written notification to our copyright agent with the following information:
Notifications should be sent to our copyright agent at:
Cockatoo Inc.
Attn: Copyright Agent
8390 East Vía De Ventura Suite F-110 PMB 1010 Scottsdale, AZ 85258
Email: support@cockatoo.com
If you believe that your material was removed or disabled by mistake or misidentification, you may submit a written counter-notification to our copyright agent containing the following information:
Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material or activity is infringing, or that material or activity was removed or disabled by mistake or misidentification, may be subject to liability.
In accordance with the DMCA and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, users who are deemed to be repeat infringers. We may also at our sole discretion limit access to the Services and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
We use cookies to help improve your experience of our website at https://www.cockatoo.com. This cookie policy is part of Cockatoo Inc.'s privacy policy. It covers the use of cookies between your device and our site.
We also provide basic information on third-party services we may use, who may also use cookies as part of their service. This policy does not cover their cookies.
If you don't wish to accept cookies from us, you should instruct your browser to refuse cookies from https://www.cockatoo.com. In such a case, we may be unable to provide you with some of your desired content and services.
A cookie is a small piece of data that a website stores on your device when you visit. It typically contains information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the cookie's purpose, and the lifespan of the cookie itself.
Cookies are used to enable certain features (e.g. logging in), track site usage (e.g. analytics), store your user settings (e.g. time zone, notification preferences), and to personalize your content (e.g. advertising, language).
Cookies set by the website you are visiting are usually referred to as first-party cookies. They typically only track your activity on that particular site.
Cookies set by other sites and companies (i.e. third parties) are called third-party cookies. They can be used to track you on other websites that use the same third-party service.
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts, and payment processing.
We use essential cookies to enable certain functions on our website.
Performance cookies track how you use a website during your visit. Typically, this information is anonymous and aggregated, with information tracked across all site users. They help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience's overall website experience. These cookies may be set by the website you're visiting (first-party) or by third-party services. They do not collect personal information about you.
We use performance cookies on our site.
Functionality cookies are used to collect information about your device and any settings you may configure on the website you're visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced, or optimized content and services. These cookies may be set by the website you're visiting (first-party) or by third-party services.
We use functionality cookies for selected features on our site.
Targeting/advertising cookies help determine what promotional content is most relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you're visiting (first-party) or by third-party services. Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service.
We use targeting/advertising cookies on our site.
This acceptable use policy covers the products, services, and technologies (collectively referred to as the "Products") provided by Cockatoo Inc. under any ongoing agreement. It's designed to protect us, our customers, and the general Internet community from unethical, irresponsible, and illegal activity.
Cockatoo Inc. customers found engaging in activities prohibited by this acceptable use policy can be liable for service suspension and account termination. In extreme cases, we may be legally obliged to report such customers to the relevant authorities.
This policy was last reviewed on 1 February 2025.
We provide our facilities with the assumption your use will be "business as usual", as per our offer schedule. If your use is considered to be excessive, then additional fees may be charged, or capacity may be restricted.
We are opposed to all forms of abuse, discrimination, rights infringement, and/or any action that harms or disadvantages any group, individual, or resource. We expect our customers and, where applicable, their users ("end-users") to likewise engage our Products with similar intent.
We regard our customers as being responsible for their own actions as well as for the actions of anyone using our Products with the customer's permission. This responsibility also applies to anyone using our Products on an unauthorized basis as a result of the customer's failure to put in place reasonable security measures.
By accepting Products from us, our customers agree to ensure adherence to this policy on behalf of anyone using the Products as their end users. Complaints regarding the actions of customers or their end-users will be forwarded to the nominated contact for the account in question.
If a customer — or their end-user or anyone using our Products as a result of the customer — violates our acceptable use policy, we reserve the right to terminate any Products associated with the offending account or the account itself or take any remedial or preventative action we deem appropriate, without notice. To the extent permitted by law, no credit will be available for interruptions of service resulting from any violation of our acceptable use policy.
Our Products must not be used to transmit, distribute or store any material in violation of any applicable law. This includes but isn't limited to:
The customer is solely responsible for all material they input, upload, disseminate, transmit, create or publish through or on our Products, and for obtaining legal permission to use any works included in such material.
Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of the laws and regulations applicable to your jurisdiction ("spam"). This includes but isn't limited to sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.
Our Products must not be used for the purpose of running unconfirmed mailing lists or telephone number lists ("messaging lists"). This includes but isn't limited to subscribing email addresses or telephone numbers to any messaging list without the permission of the email address or telephone number owner, and storing any email addresses or telephone numbers subscribed in this way. All messaging lists run on or hosted by our Products must be "confirmed opt-in". Verification of the address or telephone number owner's express permission must be available for the lifespan of the messaging list.
We prohibit the use of email lists, telephone number lists or databases purchased from third parties intended for spam or unconfirmed messaging list purposes on our Products.
Our Products must not be used for the purpose of advertising, transmitting, or otherwise making available any software, program, product, or service designed to violate this acceptable use policy, or the acceptable use policy of other service providers. This includes but isn't limited to facilitating the means to send spam and the initiation of network sniffing, pinging, packet spoofing, flooding, mail-bombing, and denial-of-service attacks.
Our Products must not be used to access any account or electronic resource where the group or individual attempting to gain access does not own or is not authorized to access the resource (e.g. "hacking", "cracking", "phreaking", etc.).
Our Products must not be used for the purpose of intentionally or recklessly introducing viruses or malicious code into our Products and systems.
Our Products must not be used for purposely engaging in activities designed to harass another group or individual. Our definition of harassment includes but is not limited to denial-of-service attacks, hate-speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, infringe upon the rights of, or discriminate against any group or individual.
Other activities considered unethical, exploitative, and malicious include:
Our Products may not be used by any person or entity, which is involved with or suspected of involvement in activities or causes relating to illegal gambling; terrorism; narcotics trafficking; arms trafficking or the proliferation, development, design, manufacture, production, stockpiling, or use of nuclear, chemical or biological weapons, weapons of mass destruction, or missiles; in each case including any affiliation with others whatsoever who support the above such activities or causes.
We prohibit the impersonation of Cockatoo Inc., the representation of a significant business relationship with Cockatoo Inc., or ownership of any Cockatoo Inc. property (including our Products and brand) for the purpose of fraudulently gaining service, custom, patronage, or user trust.
This policy outlines a non-exclusive list of activities and intent we deem unacceptable and incompatible with our brand.
We reserve the right to modify this policy at any time by publishing the revised version on our website. The revised version will be effective from the earlier of: