What kinds of files can I transcribe?

Any standard audio or video file (mp3, mpeg, mp4, ogg, wav, aac, mov, etc.) format with people talking in it (not a music recording, for example). Cockatoo automatically transcribes all spoken dialogue in the file.

💡 Note: In rare cases you may have a file type our uploader doesn't yet recognize. Please let us know if this happens.

Supported Audio Formats

• MP3 - Most common audio format
• WAV - High-quality uncompressed audio
• AAC - Advanced Audio Codec
• OGG - Open-source audio format
• FLAC - Lossless audio compression
• M4A - Apple audio format
• WMA - Windows Media Audio
• AIFF - Audio Interchange File Format

Supported Video Formats

• MP4 - Most common video format
• AVI - Audio Video Interleave
• MOV - QuickTime movie format
• MKV - Matroska video format
• WMV - Windows Media Video
• FLV - Flash Video format
• WebM - Web-optimized video format
• MPEG - Moving Picture Experts Group format

How do I use the uploader?

You can use the uploader in 2 ways:

1. Drag and drop files into the highlighted area
2. Click and select files from your computer's file system

File Requirements

• Content: Files should contain spoken dialogue (not music recordings)
• Quality: Clear audio produces better transcription results
• Size: Check your plan limits for maximum file size
• Length: Longer files may take more time to process

Troubleshooting Upload Issues

If you're having trouble uploading a file:

1. Check the file format - Make sure it's a supported audio or video format
2. Verify file size - Ensure your file doesn't exceed your plan's limits
3. Try a different browser - Some browsers handle uploads better than others
4. Check your internet connection - Large files need stable connections

If you continue to have issues, please contact our support team for assistance.