Getting Started FAQ
Most common questions about using Cockatoo for the first time.
How do I get started with Cockatoo?
Getting started is simple:
- Sign up for a free account at cockatoo.com
- Upload your audio or video file using our drag-and-drop interface
- Choose your language (we support 90+ languages)
- Wait for your transcription to complete
- Edit and export your transcript in your preferred format
What file formats do you support?
We support all major audio and video formats, including:
Audio formats:
- MP3, WAV, FLAC, AAC, OGG
- M4A, WMA, AIFF
Video formats:
- MP4, AVI, MOV, MKV
- WMV, FLV, WebM
How accurate are your transcriptions?
Our AI-powered transcription service delivers industry-leading accuracy rates:
- Clear audio: 95-99% accuracy
- Good quality audio: 90-95% accuracy
- Poor quality audio: 80-90% accuracy
Accuracy depends on factors like audio quality, background noise, speaker clarity, and accent.
How long does transcription take?
Transcription time depends on your file length and current server load:
- Short files (under 10 minutes): Usually 2-5 minutes
- Medium files (10-60 minutes): Usually 5-15 minutes
- Long files (over 1 hour): Usually 15-30 minutes
Can I edit my transcripts?
Yes! Our built-in text editor allows you to:
- Edit text directly in the browser
- Play audio synchronized with the transcript
- Add timestamps and speaker labels
- Format text with bold, italic, and other styles
- Export in multiple formats (PDF, DOCX, TXT, SRT)
Is there a mobile app?
Yes! We have a mobile app available for iOS devices. You can download it from the App Store and use it to record voice notes that are automatically transcribed.
๐ We hope you have found this useful. If you have any questions, please reach out to us at support@cockatoo.com and our team will be happy to help.