About Cockatoo
Learn more about our company, mission, and what makes us different.
What does Cockatoo do?
Cockatoo is a technology company focused on making audio, video, and text data more accessible through advanced AI-driven solutions. Our core services include:
- AI Transcription - Convert audio and video to accurate text
- AI Translation - Translate content into 90+ languages
- Secure Cloud Storage - Store and share files safely
- Voice Studio - Record and transcribe voice notes
Our mission is to break down language barriers and make content accessible to everyone, everywhere.
Do you offer enterprise solutions?
Yes, we provide enterprise plans with custom features, dedicated support, and special pricing. Our enterprise solutions include:
Custom Features
- API access for integration with your systems
- Custom branding and white-label options
- Advanced security features and compliance
- Bulk processing capabilities
Dedicated Support
- Dedicated account manager
- Priority technical support
- Custom training and onboarding
- SLA guarantees for uptime and response
Please contact our sales team at enterprise@cockatoo.com for more details.
How can I get support?
Our support team is available to help you with any questions or issues:
Support Channels
- Email: support@cockatoo.com
- Help Center: Browse our comprehensive support articles
- Live Chat: Available during business hours (coming soon)
Response Times
- Free users: Within 48 hours
- Pro users: Within 24 hours
- Business users: Within 12 hours
- Enterprise users: Priority support with guaranteed SLA
Where is your headquarters?
Our headquarters is located in Scottsdale, Arizona, USA. We're a global company with team members around the world, but our main operations are based in the beautiful Southwestern United States.
Contact Information
- Address: Scottsdale, Arizona, USA
- Time Zone: MST (Mountain Standard Time)
- Business Hours: Monday - Friday, 9 AM - 6 PM MST
What is Cockatoo known for?
Cockatoo is renowned for its advanced AI-driven solutions and commitment to quality:
Industry Recognition
- Best-in-class accuracy for transcription (up to 99.8%)
- Fastest processing times in the industry
- Most languages supported (90+ languages)
- Highest security standards with enterprise-grade encryption
What Sets Us Apart
- Privacy-first approach - Your data never leaves our secure servers
- No third-party sharing - We never share your data with anyone
- Transparent pricing - Clear, honest pricing with no hidden fees
- User-friendly design - Simple drag-and-drop interface anyone can use
We're committed to building the best transcription and translation platform while respecting user privacy and data security.
๐ We hope you have found this useful. If you have any questions, please reach out to us at support@cockatoo.com and our team will be happy to help.